This is very Important for all buyers
Buying procedure
Purchasing gold from American Sierra Gold Corp involves several steps, from verifying the company to placing an order. Below is a general procedure to guide you through the process:
1. Research and Verify the Company
- Verify legitimacy: Ensure that American Sierra Gold Corp is a legitimate and registered company. You can check their official website, online reviews, and any available regulatory certifications.
- Contact Information: Confirm their contact details, including customer support or sales team, for inquiries.
2. Contact the Company
- Initial Inquiry: Reach out to American Sierra Gold Corp to inquire about available gold products, pricing, and purchase terms. Use the contact information listed on their official website (phone or email).
- Request Information: Ask for information on gold purity, weight options, delivery timelines, and payment methods.
3. Review Terms and Conditions
- Pricing: Understand the pricing structure, including whether the price is based on market value or a fixed price for a particular batch.
- Payment Methods: Clarify payment options, including wire transfer, credit card, or other approved methods.
- Shipping: Confirm the shipping methods, delivery charges, and the delivery timeline for your purchase.
- Regulations: Ask about any legal or regulatory requirements for purchasing gold in your region.
4. Place an Order
- Order Form: Complete any required order forms provided by American Sierra Gold Corp. This may include details on the quantity, weight, and type of gold you wish to purchase.
- Confirmation: Once the order is confirmed, you will typically receive an invoice or purchase agreement outlining the total cost, including taxes and fees.
5. Make Payment
- Payment Processing: Follow the payment instructions provided by the company. Ensure the payment is made in the correct method and within the specified time frame.
- Payment Confirmation: After making the payment, request a confirmation receipt or proof of payment for your records.
6. Shipment and Delivery
- Track Shipment: If available, request tracking information for the shipment of your gold.
- Inspect Delivery: Upon receiving the gold, inspect it for any discrepancies or damage. If there are any issues, contact the company immediately for resolution.
7. Documentation and Records
- Keep Records: Store all purchase records, invoices, and any correspondence with American Sierra Gold Corp for future reference or verification.
- Report Purchases: If necessary, report your purchase to local authorities or tax agencies as per the regulations in your jurisdiction.
8. Customer Support
- Follow-up: If you have questions or require further assistance regarding your purchase, contact the customer support team at American Sierra Gold Corp for post-purchase support.
Note: Always ensure that you are following local laws and regulations when purchasing precious metals like gold.
Overview For Refunds And Returns Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- Gold Products like coins, collectibles and silver accessories that have been opened that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@amereicansierragoldcorp.com
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ameeicansierragoldcorp.com and send your item to our address.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at info@americansierragoldcorp.com for questions related to refunds and returns.